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  • Age NI Personal Alarms

Age NI Personal Alarms

The Age NI Personal Alarm Service gives you the freedom to live independently in the home you love. If there is an accident or you have a fall, you can get help quickly by pressing your alarm pendant. Personal alarm pendant

The Age NI Personal Alarm Service is provided by Taking Care (PPP Taking Care Limited) and available from Age Co. You can try the service risk-free with a 30-day home trial.*

          Order 30-day home trial                View Brochure 



Remain safe and independent in the home you love

Get help fast at the press of a button, day or night

  • Age NI Personal Alarms are monitored 24-hours a day so you can get help any time of the day or night at the press of a button, even when family or friends are24/7 alarm monitoring service not available.
  • The life-saving personal alarm service is provided by Taking Care’s Emergency Resolution team who will help with any emergency.
  • The Emergency Resolution team will respond quickly to your alarm call, 24-hours a day, and will speak with you through the alarm equipment to reassure you that help is on the way.


Taking Care’s friendly team will arrange the appropriate help by calling your emergency contacts or the emergency services.





Choose an Age NI Personal Alarm to suit you

Choose an in-home personal alarm system to stay safe at home or an alarm that also works out-and-about if you enjoy being active outside. All alarms have an easy-to-press emergency button that will quickly connect you to the 24/7 monitoring service.

In-home Personal alarm

Classic Personal Alarm

An easy-to-use personal alarm worn as a neck pendant or around the wrist. This is a good choice if you would like a personal alarm for peace of mind in the home and garden. This personal alarm will give you the security and confidence to continue living independently in the home you love.

Classic Personal Alarm 

Digital Personal Alarm

The Digital Personal Alarm is perfect if you don't have a telephone landline or want an in-home personal alarm that is unaffected by the telephone network's digital switchover. The pendant can be worn around the neck or on the wrist so you feel confident that you can call for help from your home and garden.

Digital Personal Alarm

Digital Fall Alarm

All the benefits of the Digital Personal Alarm with built-in fall detection. If you worry about how you would get help if you fall, this alarm provides reassurance in the home and garden. No telephone landline is needed to use this in-home alarm.

Digital Fall Alarm

GPS personal alarm

Classic GPS Personal Alarm

If you enjoy being outdoors & want peace of mind you can call for help in an emergency, this location-aware pendant is a good option. It's easy-to-use with one big button to press for help. You can speak directly with the Emergency Resolution team through the pendant.

Classic GPS Personal Alarm

Personal Alarm Watch

The Personal Alarm Watch is a stylish choice and offers peace of mind that you can get help when you are out-and-about. It includes GPS tracking, a pedometer to count your daily steps and a built-in microphone and speaker so you can speak directly with the Emergency Resolution team, any time of the day or night.

Personal Alarm Watch

Personal alarm with fall sensor

Taking Care Anywhere

Combining the freedom of a GPS alarm with the reliability of an in-home alarm, you can get help wherever you are with the Taking Care Anywhere.** The location-aware pendant also has a built-in fall detector and a microphone and speaker so you can talk with the Emergency Resolution team.

Taking Care Anywhere

Mobile Alarm

The Mobile Alarm helps you stay safe and connected, at home and out-and-about.*** It works as a personal alarm and you can also make and receive calls to two contacts stored in the device. The Mobile Alarm has an in-built fall sensor that will automatically alert the Emergency Resolution team in case you have a hard fall.

Mobile Alarm

Key Safe

If you live alone or you worry how help will reach you in an emergency, a key safe provides a convenient and secure way to store spare door keys. You can add a key safe to your personal alarm order so help can always reach you in an emergency, without the need to arrange a key.

Key Safe

Service worked extremely well when my Aunt had a fall indoors. The process worked quickly and effectively, alerting me to the situation so that I could take the necessary action to get my Aunt the support she needed.

Terry Tomecek, 6th November 2021



Why choose an Age NI Personal Alarm?

  • Get help 24 hours a day, 7 days a week.
  • Award-winning 24/7 monitoring service.
  • No phone numbers to remember.
  • Average 6 second alarm response time.^
  • Quick and easy to set up with clear instructions and user guide included.
  • Personal alarm warranty included.
  • Free 48-hour delivery.
  • Rated excellent, 4.7 out of 5 on Trustpilot.^^
  • Optional installation service to setup and test your alarm base unit and pendant and show you how it works.

                                                                                     Order online


Ordering your personal alarm

Alarm base unit installation    

  • Order online or by telephone by calling 0800 085 8611, Monday - Friday 8am - 6pm.
  • Quickly benefit from the peace of mind an alarm provides with free 48-hour delivery.
  • You can choose to add a key safe or installation service to your order.
  • Most customers don't need to pay VAT on their personal alarm. If you or the alarm user have a condition that requires regular medication, are chronically sick or are registered disabled then you may qualify as VAT exempt.
  • The easy-to-follow user guide will show you how to setup your alarm base unit and pendant. Test your alarm by pressing the emergency button to speak with Taking Care's Emergency Resolution team.
  • All personal alarms and fall detectors come with a 30-day money back guarantee. If you decide the personal alarm is not for you, Taking Care will refund the full cost of your order.





About Taking Care

Since 2008 alone, Taking Care have helped older 170,000 people stay safe in their homes. Taking Care are the first Which? Trusted Trader Approved Service for personal alarms. They have over 30 years’ experience of providing telecare services and personal alarms for the elderly

If you have a question about the Age NI Personal Alarm Service, Taking Care are happy to help. Call 0800 085 8611†, Monday - Friday 8am - 6pm, or request a callback.

Request a callback 

I fell in the late evening and couldn't get myself up off the floor. I was able to press my personal fall alarm. The operator answered quickly and was able to call my closest contact who was able to attend and give me the support I needed to get up and check all was OK. Very reassuring to know the personal alarm operates so efficiently.

Mrs Bodley, 14th October 2022



Supporting Age NI

Age NI provides products and services specifically designed to meet the needs of the over 50s. Buying an Age NI Personal Alarm also supports Age NI's charitable work, helping us to provide a range of services to help older people across Northern Ireland.

Age NI Personal Alarms are available through Age Co, the name given to the products and services Age NI offer that help older people remain independent and live securely.



* 30-day risk-free home trial applies to new full paying customers who sign up to the Age NI Personal Alarm Service before 1st April 2023 and order online or by phone. The 30-day risk-free home trial requires the initial fee to be paid upfront and if you cancel within the first 30 days this fee will be fully refunded when you return your alarm equipment.
** Taking Care Anywhere will work from any location in the UK, excluding the Channel Islands, where there is a 3G cellular network to communicate, subject to atmospheric conditions, radio interference, buildings, or other forms of interference that can block the pendant's connection to GPS satellites. A GPS satellite network must be available for the GPS pendant to determine its location. Fall detection in the Taking Care Anywhere alarm works with the GPS pendant in pendant mode only.
*** The Mobile Alarm GPS device will work anywhere in the UK where there is a 3G or 4G cellular network to communicate. A GPS satellite network must be available for the GPS devices to determine its location. Fall detection in the Taking Care Anywhere alarm works with the location-aware GPS pendant in pendant mode only.
^ Average alarm call response time from January - December 2020 Emergency Resolution Centre call statistics.
^^ May 2022 Trustpilot score.
† If you call the 0800 number, you will be dealing with Taking Care. Calls may be recorded for monitoring and quality purposes.

Published: 21st June, 2021

Updated: 9th January, 2023

Author: Kerrie-Ann McElroy

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Age NI: 3 Lower Crescent, Belfast BT7 1NR. Tel: 028 9024 5729
Age NI Advice Service: 0808 808 7575 Freephone (9am-5pm Mon - Fri)
Age NI Enterprises Ltd: 0800 085 8611 (For enquiries about Personal Alarms), 028 9024 5729 (For enquiries about Independent Living Products)



Age NI is Registered with the Charity Commission for Northern Ireland NIC104640 and recognised as a charity by HM Revenue and Customs. Company number NI071940. HMRC Charity reference number XTI4600. 

Age NI Enterprises Limited is a limited company registered in Northern Ireland. Company Number: NI037064. Registered office: 3 Lower Crescent, Belfast, BT7 1NR.