The Age NI Personal Alarm Service provides you with the freedom to live independently in the home you love. If there is an accident or you have a fall, you can get help quickly by pressing your alarm pendant.
The service is provided by Taking Care Alarms Limited and available from Age UK Trading. Order online now or call Taking Care on 0800 085 8611
Lines are open Monday – Friday, 9am – 6pm.
Remain safe and independent with an Age NI alarm
Get help fast at the press of a button, day or night
Age NI alarms are monitored 24-hours a day so you can get help any time of the day or night at the press of a button, even when family or friends are not around.
The life-saving service is provided by Taking Care’s Emergency Resolution team who will help with any emergency.
The 24/7 Emergency Resolution team will respond quickly to your alarm call and will speak with you through the alarm equipment to reassure you that help is on the way.
Taking Care’s friendly team will arrange the appropriate help by calling your emergency contacts or the emergency services.
Choose from our range of monitored alarms with a 30-day money-back guarantee*.
Whether you prefer an in-home alarm or one for on-the-go, all have an easy-to-press emergency button that will quickly connect you to the 24/7 monitoring service.
An easy-to-use alarm that can be worn around your neck as a pendant or around your wrist. If you need an alarm for peace of mind in the home and garden, this is a good choice. This alarm gives you the safety and confidence to continue living independently in the home you love. The Digital Personal Alarm is perfect if you don't have a landline or want an in-home alarm that is unaffected by the telephone network’s digital switchover.
Find all the benefits of an in-home alarm with built-in fall detection. If you worry about how you would get help if you fall, this alarm provides additional reassurance in the home and garden. No telephone landline is needed to use this alarm.
Combining the freedom of a GPS alarm with the reliability of an in-home alarm, you can get help wherever you are with the Taking Care Anywhere.** The location-aware pendant also has a built-in fall detector and a microphone and speaker so you can talk with the Emergency Resolution team.
When you are active and enjoy getting out and about, Taking Care GO provides reassurance you can call for help at the press of a button. Taking Care GO includes automatic fall detection and uses GPS-tracking so the Emergency Resolution team will know where you are if you fall or press the pendant button.**
Stylish personal alarm watch with fall detection to keep you safe on the go. The watch includes GPS location support and a free Friends & Family app, allowing loved ones to stay connected.
"Fast delivery and my husband had a fall within a week of installation. The system worked amazingly and the alarm was promptly responded to. They called the ambulance and escalated the call some time later when he was struggling further. Cannot fault the amazing service."
Christine Richardson, July 2026
Order your Age NI alarm online
Order online or by telephone by calling Taking Care on 0800 085 8611, Monday - Friday 9am - 6pm.
Quickly benefit from the peace of mind an Age NI alarm provides with free 48-hour delivery to addresses in Northern Ireland for orders received before 1pm, Monday – Friday.
You can also choose to add a key safe to your order.
Most customers don't need to pay VAT on their alarm. If you or the alarm user have a condition that requires regular medication, are chronically sick or are registered disabled then you may qualify as VAT exempt.
All alarms include an easy-to-follow user guide that will show you how to setup and test your alarm and include a 30-day money back guarantee. If you decide the alarm is not for you, let Taking Care know within this period and they will refund the full cost of your order once you have returned the equipment.
If you have a question about the Age NI alarms, Taking Care are happy to help. Call 0800 085 8611, Monday – Friday, 9am – 6pm, or request a callback.
Age NI provides products and services specifically designed to meet the needs of the over 50s in Northern Ireland. Buying an Age NI alarm also supports Age NI's charitable work, helping us to provide a range of services to help older people across Northern Ireland.
Age NI alarms are available through Age UK Trading, the name given to the products and services Age NI offer that help older people remain independent and live securely.
Age NI are registered with the Charity Commission for Northern Ireland NIC104640. If you’d like more information, you can write to us at Age NI, 31 Ulsterville Avenue, Belfast, BT9 7AS or view our contact details.
* The £20 saving applies to the set-up cost when paying monthly or annually; monitoring fees are excluded. Offer for new customers only and subject to change or withdrawal at any time. 30-day money back guarantee requires initial set-up fee to be paid upfront and if you cancel within the first 30 days this set-up fee will be fully refunded when you return your alarm equipment.
^ New personal alarm subscriptions purchased online or by phone and paid by annual Direct Debit will receive one month free in the first year, equivalent to paying for 11 months of subscription fees. Future annual Direct Debit renewals will be charged at the standard 12-month subscription price. Any refunds due following cancellation will be calculated on a pro-rata basis. Offer for new customers only and subject to change or withdrawal at any time.
** The Taking Care Anywhere, Taking Care GO and Personal Alarm Watch GPS devices will work anywhere in the UK where there is a 4G (Personal Alarm Watch) or 3G/4G (Taking Care Anywhere, Taking Care GO) cellular network to communicate, subject to atmospheric conditions, buildings, or other forms of interference that can block the pendant's connection to GPS satellites. A GPS satellite network must be available for the GPS devices to determine its location. Fall detection in the Taking Care Anywhere alarm and Taking Care GO works with the location-aware GPS pendant in pendant mode only.
