The Age NI Personal Alarm Service provides you with the freedom to live independently in the home you love. If there is an accident or you have a fall, you can get help quickly by pressing your alarm pendant.
The service is provided by Taking Care (PPP Taking Care Limited) and available from Age Co. Order online now or call Taking Care on 0800 085 8611
Lines are open Monday – Friday, 9am – 6pm.
Remain safe and independent with an Age NI alarm
Get help fast at the press of a button, day or night
Age NI alarms are monitored 24-hours a day so you can get help any time of the day or night at the press of a button, even when family or friends are not around.
The life-saving service is provided by Taking Care’s Emergency Resolution team who will help with any emergency.
The 24/7 Emergency Resolution team will respond quickly to your alarm call and will speak with you through the alarm equipment to reassure you that help is on the way.
Taking Care’s friendly team will arrange the appropriate help by calling your emergency contacts or the emergency services.
Choose from our range of monitored alarms with a 30-day money-back guarantee*.
Whether you prefer an in-home alarm or one for on-the-go, all have an easy-to-press emergency button that will quickly connect you to the 24/7 monitoring service.
An easy-to-use alarm that can be worn around your neck as a pendant or around your wrist. If you need an alarm for peace of mind in the home and garden, this is a good choice. This alarm gives you the safety and confidence to continue living independently in the home you love. The Digital Personal Alarm is perfect if you don't have a landline or want an in-home alarm that is unaffected by the telephone network’s digital switchover.
Find all the benefits of an in-home alarm with built-in fall detection. If you worry about how you would get help if you fall, this alarm provides additional reassurance in the home and garden. No telephone landline is needed to use this alarm.
Combining the freedom of a GPS alarm with the reliability of an in-home alarm, you can get help wherever you are with the Taking Care Anywhere.** The location-aware pendant also has a built-in fall detector and a microphone and speaker so you can talk with the Emergency Resolution team.
When you are active and enjoy getting out and about, Taking Care GO provides reassurance you can call for help at the press of a button. Taking Care GO includes automatic fall detection and uses GPS-tracking so the Emergency Resolution team will know where you are if you fall or press the pendant button.**
A stylish watch that offers peace of mind and offers help even when you are out-and-about. It includes GPS tracking, a pedometer to count your daily steps and a built-in microphone and speaker so you can speak directly with the Emergency Resolution team, any time of the day or night.
Taking Care Sense is a home monitoring system that alerts Taking Care's Resolution team of changes in daily routine or unusual environmental conditions. The small, unobtrusive sensor with in-built battery is designed for use in the kitchen and can be simply placed, with no cables or complicated set up. Family members can also receive a weekly summary by email to help manage their loved one’s wellbeing.
"Got this for my Mum who now lives alone for the first time in 55 years. Clear and straightforward instructions with a test at the end to confirm connection with service provider. Thank you for the peace of mind I now have this evening."
LA Mitchell, February 2025
Order your Age NI alarm online
Order online or by telephone by calling Taking Care on 0800 085 8611, Monday - Friday 9am - 6pm.
Quickly benefit from the peace of mind an Age NI alarm provides with free 48-hour delivery to addresses in Northern Ireland for orders received before 1pm, Monday – Friday.
You can also choose to add a key safe to your order.
Most customers don't need to pay VAT on their alarm. If you or the alarm user have a condition that requires regular medication, are chronically sick or are registered disabled then you may qualify as VAT exempt.
All alarms include an easy-to-follow user guide that will show you how to setup and test your alarm and include a 30-day money back guarantee. If you decide the alarm is not for you, let Taking Care know within this period and they will refund the full cost of your order once you have returned the equipment.
If you have a question about the Age NI alarms, Taking Care are happy to help. Call 0800 085 8611, Monday – Friday, 9am – 6pm, or request a callback.
Age NI provides products and services specifically designed to meet the needs of the over 50s in Northern Ireland. Buying an Age NI alarm also supports Age NI's charitable work, helping us to provide a range of services to help older people across Northern Ireland.
Age NI alarms are available through Age Co, the name given to the products and services Age NI offer that help older people remain independent and live securely.
Age NI are registered with the Charity Commission for Northern Ireland NIC104640. If you’d like more information, you can write to us at Age NI, 31 Ulsterville Avenue, Belfast, BT9 7AS or view our contact details.
*1 month free every year, applies to new personal alarm customers only when you pay annually by Direct Debit and order online or by phone. Any refund will be calculated on a pro-rata basis. 30-day money back guarantee requires initial set-up fee to be paid upfront and if you cancel within the first 30 days this set-up fee will be fully refunded when you return your alarm equipment. Offers subject to change and may be withdrawn at any time.
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** Taking Care Anywhere and Taking Care GO will work from any location in the UK, excluding the Channel Islands, where there is a 3G or 4G cellular network to communicate, subject to atmospheric conditions, radio interference, buildings, or other forms of interference that can block the pendant's connection to GPS satellites. A GPS satellite network must be available for the GPS pendant to determine its location. Fall detection in the Taking Care Anywhere and Taking Care GO works with the GPS pendant in pendant mode only. The style and appearance of the alarm unit is subject to change.
