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The Age NI Personal Alarm Service gives users the freedom to live independently in their own home, safe in the knowledge that if there is an accident or they have a fall, they can get help quickly.

Personal alarms offer peace of mind to friends and family, knowing that if there is an emergency or if assistance is needed, they will be contacted quickly by the emergency response centre.

Independence when you want it, help when you need it

At the touch of a button friends or family can be alerted 24 hours a day, 7 days a week. The lightweight alarm can be worn as a pendant or wristband and works in the home and garden so the user is free to get on with their life, knowing that help is always at hand, should they ever need it.

  • Quick and easy to install, by the user, a friend or relative, or one of the team of local installers.
  • Simply press the button on your lightweight pendant or wristband to connect to the emergency response centre – no numbers to press or remember.
  • Your call will be answered in seconds – 24 hours a day, 7 days a week.
  • The PPP Taking Care operator will automatically know who and where you are, and whether to inform your chosen contacts or the emergency services.

Help on hand 24 hours a day

Order online or call us to book a no obligation demonstration*

Telephone 0808 100 4545

Lines are open 9am-5pm Monday to Friday
Or visit us at 10 College Street, Belfast BT1 6BT
The Age NI Personal Alarm service is provided by PPP Taking Care Limited

Buying this service supports Age NI's charitable work.


How it works

Step 1

Press the button on your pendant or wristband.

Step 2
The alarm base unit by your phone will connect you immediately to PPP Taking Care's 24 hour emergency response centre.

Step 3
An operator will take your call and confirm that help is on its way – either contacting your nominated key holder or the emergency services if you need them.


Payment options

Price options to suit you.

The Age NI Personal Alarm is a rental system. You pay a one-off initial cost and then an ongoing fee† deducted by PPP Taking Care Limited. There are a range of options for you to choose from, so you can be sure there’s an alarm to suit your needs and budget.

Ongoing payment will be deducted on a quarterly basis. All prices include 24-hour monitoring and on-site maintenance.

Many customers do not need to pay VAT for health reasons ††. If you need to pay VAT, simply add the figures shown.

Your Options

Initial Cost

On-going weekly fee


Self installation of the system. Allow 10 working days for delivery. Demonstration offer does not apply to self install customers. Available to buy online. Comes with easy-to-follow instructions.


(+£13.80 VAT)




Installed by professionals - 3 payment options to chose from. Usually installed within 5 working days.

Option A

A good value option if you are likely to use the service for more than 3 years.


(+£50.80 VAT)


(+£0.27 VAT)

Option B

A good value option if you are likely to use the service for up to 2 years.


(+£19.80 VAT)


(+£0.48 VAT)

† Ongoing payment will be deducted on a quarterly basis deducted by PPP Taking Care Limited.

†† You will be exempt from VAT if you declare that you are chronically sick or disabled (for example, if you suffer from an ongoing illness such as heart problems or arthritis).

Contact Us

You can get in contact by any of the following ways:

  1. You can order online
  2. Call us on 0808 100 4545. Lines are open 9.00am - 5.00pm, Monday to Friday
  3. Or visit us in 10 College Street, Belfast, BT1 6BT.


Want to know more about Age NI Personal Alarms? 

Download our FAQs

These cover everything from what to do if you lose your personal alarm, to how it works alongside other equipment in the house.

*Demonstration is not available if you buy online and Self-Connect.

Age NI is registered in Northern Ireland as a charity (number NIC 104640) and as a company (number NI 71940). HMRC Charity reference number XTI 4600. Registered with the Charity Commission for Northern Ireland NIC104640. Registered office address: 3 Lower Crescent, Belfast BT7 1NR

Age NI Personal Alarms are provided by PPP Taking Care Limited, which is authorised and regulated by the Financial Conduct Authority for Consumer Credit. Financial Services Register number 707455.

PPP Taking Care Limited is a company registered in England, number 01488490. Registered office address: 5 Old Broad Street, London EC2N 1AD. PPP Taking Care Limited is a subsidiary of AXA PPP healthcare Group Limited.

Age NI works in collaboration with PPP Taking Care Limited in the offering of Age NI Personal Alarms. The offering of Age NI Personal Alarms supports Age NI’s charitable work.

PPP Taking Care Limited works in association with Age UK Trading CIC (a community interest company registered in England and Wales, number 01102972), a commercial arm of Age UK (a charity registered in England and Wales, number 1128267) and donates its net profits to Age UK.