At Age NI, the leading charity for older people in Northern Ireland, we have developed our fundraising activity with our donors and older people in mind. Anyone who is kind enough to consider supporting us can be reassured that:

  • We do not undertake any fundraising door-to-door activity
  • We do not ask for direct debit donations on the street
  • We do not share or sell people’s data beyond the Age UK Group
  • We do not ‘cold-call’ people for fundraising purposes
  • We only phone people with whom we have an existing relationship or who have already given us permission to contact them
  • Every communication from us to members of the public will always include information on how to opt out from future communications
  • We always stop direct debits or standing orders received from donors if family and friends advise us that the donor is vulnerable in some way
  • We will keep our fundraising practices under review and we will work with others with the aim of improving practice across the charity sector

We hugely value the help of all our kind supporters and we take all feedback seriously. We would also encourage supporters to share feedback with us so we can address any enquiries and concerns.

Age NI is a member of the Institute of Fundraising (IOF), and the Fundraising Standards Board. We abide by the IOF Codes of Practice to ensure that all our activities are open and fair, honest and legal.