Fundraising Promise We are aware that by making a donation to Age NI you place your trust in us to deliver services to improve the lives of older people in Northern Ireland. This is our Fundraising Promise to you: We’ll spend your donation well For every £1 you give, 88p directly benefits older people through services tackling poverty, loneliness and community care 12p goes back into the charity to help us generate more income to ensure that we are here to help older people in the future You Matter We will treat you with respect, care and dignity at all times We will listen and respond to your feedback We care We will work in partnership to provide pioneering collaborative solutions to make later life better for all older people in Northern Ireland We will demonstrate energy and passion in everything we do We will carry out our work within a culture of care, warmth and belonging We will adhere to best practice in Fundraising We will adhere fully to the Fundraising Code of Practice and be accountable to the Fundraising Regulator We will act with integrity, accountability and transparency at all times We will protect your rights and privacy We will communicate with you only in the ways that you have chosen The stories we share will reflect the real conversations that we have with staff, volunteers and service users* *At times, we may change the names of service users to respect their right to anonymity Click here, to read our full Privacy Policy