Age NI's First Connect service offers dedicated emotional and practical support at difficult times in an individual’s life; situations which are often triggered by feeling the loss of independence or sudden unexpected changes in important relationships.

Overall purpose of the role

Volunteers will provide support to older people to help them access new opportunities and services that they consider best enhances and sustains their wellbeing and independence.

No previous knowledge or experience is required to access this role as tailored training is provided.

Outline of Activities

  • Reducing-isolation and loneliness
  • Exploring/supporting–signposting to community supports
  • Building Confidence–to help improve wellbeing

Personal Qualities

Can build trusting and supportive relationships with older people.

  • Can communicate well and be a good listener.
  • Has common sense, is independent but also knows when to seek support.
  • Can be sensitive with others and show empathy.
  • Good organisational skills


The role is very flexible and can be tailored to suit you. Age NI is seeking volunteers who can provide a minimum of 2 hour visit per fortnight with a service user.

What you can expect from volunteering at Age NI

We will:

  • Provide a thorough induction, on-going training and support
  • Hold regular one-to-one support / feedback sessions with you
  • Cover out of pocket expenses

Benefits to you

You will:

  • Learn new skills
  • Feel good about making a positive life changing difference
  • Gain knowledge on available services and activities and how to access them locally
  • Increase your employability


Trust Areas:

  • Belfast Health and Social Care Trust
  • South Eastern Health and Social Care Trust
  • Northern Health and Social Care Trust
  • Southern Health and Social Care Trust

Additional Circumstances

This role will require a free Enhanced Access NI Disclosure


First Connect Volunteer Role Description (PDF)

First Connect Volunteer Registration Form (Word)

For more information contact:

Stacey Lee
Volunteer Coordinator
[email protected]
028 9089 2646
07989 850 390