We-Connect (installation service) Some customers find it reassuring to have someone set up their personal alarm for them. You can add the We-Connect installation service to your order to have one of Taking Care’s professional installation team set up your alarm, show you how it works and answer any questions you may have. If you order a key safe then they will fit that for you too. Taking Care will arrange a date and time with you and one of their team will bring your personal alarm equipment with them. The personal alarm installation service is an additional £99 (£118.80 including VAT). Your alarm can normally be fitted within 5 working days of ordering.